To make a purchase on our website, simply add the product(s) you wish to order to your shopping cart. Ideally, you should register on our website www.sapatariadocarmo.com by providing the requested information (a combination of email and password chosen at the time of registration).

Purchases on the website www.sapatariadocarmo.com can also be made without registration, but the user must provide all necessary information for a smooth purchasing process.

The final order confirmation signifies the full and complete acceptance of the prices and description of the shoes. The data on the invoice is the sole responsibility of the user.

If your size is not available, please contact us!

When the desired shoes are in stock, they can be shipped on the same day or the next day after payment confirmation (valid for weekdays). If, by any chance, the shoes are not available and payment has been made, we will contact you through your account (Login) to inform you about the necessary production time.

Mainland Portugal – MRW Carrier – Buy today, receive tomorrow (24h) – Free shipping.
Madeira and Azores – CTT Express (24/48h) – Free shipping.
Spain – MRW Carrier – 1 business day – €10 shipping cost.
Europe – UPS or DHL Express – 1 business day – €25 shipping cost. *
Canada and United States – UPS or DHL Express – 2 to 3 business days – €35 *
Rest of the World – UPS or DHL Express – 3 to 5 business days – €45 *

• We reserve the right to use either UPS or DHL Express, taking into account our experience over the last 12 years regarding destination, stock availability, and customs duties.
  For all shipments, we provide the customer with a tracking number to follow their order.

Pricing policy – international level

For non-EU countries: PLEASE NOTE that upon receiving your order you may be required to pay customs fees corresponding to the destination country.