| The Madeira branch of the historical Sapataria do Carmo is located in Funchal.
To explore some of the best handmade Portuguese shoes, visit Sapataria do Carmo at the intersection of Rua do Sabão and Rua das Murças, in Praça Colombo.
This square is also known locally as Praça de Verão or Praça Amarela. | We accept the following payment methods:
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Credit Cards: Mastercard, Maestro, and VISA (American Express is not available)
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Digital Payments: MBway and Apple Pay
| Yes, the tax exemption form is available at all Sapataria do Carmo Shoes stores, including the Funchal branch and the stores in Lisbon, through Global Blue Tax Free Shopping.
Visitors can fill out the Tax Exemption Form to recover a VAT percentage ranging from 12-13%. | Yes, you can exchange or return items if they do not meet your expectations. The product must be in its original condition, without any signs of use or defects.
If the exchange is for an item of lesser value, the difference will be refunded. Returns must be accompanied by the receipt within 30 days.
Exchanges and returns for online purchases from sapatariadocarmo.com are also accepted at the Funchal store, provided the above conditions are met. | Yes!
We will need to confirm availability with one of our physical stores in Lisbon.
You can contact our teams in Funchal or Lisbon. If the item is available in Lisbon, it takes 2-3 days to ship to the Funchal shoes store via CTT Expresso, with potential delays due to geographic and weather conditions. | Yes, but only for certain models.
These models are identified with our staff at the physical store in Funchal, along with determining the correct size.
Production times can take between 3-6 weeks. Customized sizes cannot be returned. |